VIRSE Privacy Policy
Last Updated: May 26, 2026
This Privacy Policy explains how Virse Labs Inc. ("VIRSE," "we," "us," or "our") collects, uses, shares, and protects information when you use VIRSE, including our website, product interfaces, AI creative tools, and related services (the "Service").
By using the Service, you agree to the collection and use of information as described in this Privacy Policy. Your use of VIRSE is also subject to our Terms of Service.
1. Information We Collect
We collect information in the following categories.
Account and Contact Information
When you create an account, contact us, or use paid features, we may collect information such as your name, email address, account credentials, company or team information, billing contact details, and other information you choose to provide.
User Content
We collect content you submit, upload, generate, or store through the Service. This may include prompts, images, files, project materials, creative inputs, generated outputs, comments, and related metadata.
Payment Information
Payments are processed by Stripe or another payment processor we select. We do not need to store full payment card numbers. We may receive and retain payment status, transaction records, subscription details, invoices, and related billing information.
Communications
If you contact us, respond to surveys, request support, or otherwise communicate with us, we may collect the contents of those communications and related contact information.
Automatically Collected Information
When you use the Service, we may automatically collect typical website and product usage data, such as IP address, device type, browser type, operating system, pages or features viewed, referring URL, timestamps, log data, cookie identifiers, approximate location derived from IP address, and interactions with the Service.
2. How We Use Information
We use information to:
- Provide, operate, maintain, and improve the Service.
- Create and manage accounts, projects, subscriptions, and billing.
- Process payments and prevent billing or account abuse.
- Communicate with you about the Service, including support, security, product, billing, and administrative messages.
- Monitor reliability, debug issues, measure performance, and understand product usage.
- Protect the Service, users, and third parties from fraud, abuse, security incidents, and unlawful activity.
- Comply with legal obligations and enforce our Terms of Service.
- Develop and improve features, including AI features, using aggregated or de-identified information.
We may also use information for other purposes disclosed to you at the time of collection or with your consent.
3. Aggregated and De-Identified Information
We may create aggregated or de-identified information from information collected through the Service. We may use this information for analytics, product development, service performance, business planning, and improvement of AI features, provided it is not used to identify you.
4. Cookies and Similar Technologies
We may use cookies, pixels, local storage, SDKs, and similar technologies to operate the Service, remember preferences, understand usage, improve performance, and support analytics and marketing.
You can usually control cookies through your browser settings. Some parts of the Service may not work properly if cookies are disabled.
5. How We Share Information
We may share information with:
- Service providers that help us operate, host, secure, support, analyze, or improve the Service.
- Payment processors, including Stripe, for payments, subscriptions, billing, fraud prevention, and related support.
- Cloud infrastructure, storage, database, and compute providers.
- Analytics providers that help us understand usage and improve the Service.
- Advertising and marketing partners that help us measure campaigns and communicate with users.
- Affiliates, subsidiaries, parent companies, or other entities under common control with VIRSE.
- Third parties when you direct us to share information or give us consent.
- Authorities, courts, regulators, or other parties when we believe disclosure is required by law or reasonably necessary to protect rights, safety, security, or the integrity of the Service.
We may also share information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction.
6. International Data Transfers
VIRSE is operated from the United States, and we use servers located in the United States. If you access the Service from outside the United States, your information may be transferred to, stored in, and processed in the United States and other countries where we or our service providers operate.
Those countries may have data protection laws different from the laws of your country. Where required, we use appropriate safeguards for international transfers, such as contractual protections with service providers.
7. Data Retention
We retain information for as long as reasonably necessary to provide the Service, maintain accounts, process payments, support users, improve the Service, comply with legal obligations, resolve disputes, prevent abuse, and enforce our agreements.
We may retain aggregated or de-identified information for longer periods.
8. Security
We use reasonable technical, organizational, and administrative measures designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
You are responsible for keeping your account credentials secure and for limiting access to your devices and account.
9. Your Choices and Rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of personal information, or to object to or restrict certain processing.
You may update certain account information through the Service. You may also contact us at support@virse.art to submit privacy requests. We may need to verify your identity before responding.
You can opt out of non-essential marketing emails by using the unsubscribe link in those emails. We may still send service, security, billing, and administrative messages.
10. Children
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, contact us at support@virse.art so we can take appropriate action.
11. Third-Party Services
The Service may contain links to third-party websites, integrations, tools, or services. Their privacy practices are governed by their own policies, not this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Service, by email, or by another reasonable method. The updated policy will be effective when posted unless a later date is stated.
13. Contact
Questions about this Privacy Policy or privacy requests may be sent to:
Virse Labs Inc.
Email: support@virse.art
Address: 8 The Green, Ste R, Dover, DE 19901, United States